Shipping
Domestic Priority Shipping
Orders shipped within the United States are sent via Priority Shipping. Please allow 5–7 business days from the date your order is placed for the combined processing and shipping time.
Once your order has been shipped, you will receive tracking information so you can monitor its delivery status.
Please note: Orders placed on weekends or holidays will begin processing on the next business day.
Returns
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we accept eligible returns within 14 days of delivery.
Return Eligibility
To be eligible for a refund, items must:
Be returned within 14 days of the delivery date.
Be unused, unopened, and in their original packaging.
Be in their original condition and suitable for resale.
Include proof of purchase or the original order number.
Due to the nature of personal-care and skincare products, opened or used products are not eligible for return or refund.
Refunds
Once your return is received and inspected, we will notify you whether your return has been approved.
Approved refunds will be issued to the original method of payment for the purchase price of the eligible returned product(s), less the original shipping cost.
Customers are responsible for the cost of return shipping unless the item received was damaged, defective, incorrect, or there was an error on our part.
Original shipping charges are non-refundable.
Please allow 5–10 business days for your refund to be processed after your returned item has been received and approved. Your financial institution may require additional time for the refund to appear in your account.
How to Initiate a Return
To request a return, please contact us within 14 days of receiving your order.
When contacting us, please provide:
Your full name
Order number
Email address used to place the order
Name of the product(s) you wish to return
Reason for the return
Please do not send your return until your return request has been approved and you have received return instructions from us.
Once your return request is approved, you will receive instructions regarding where and how to send your item(s).
Customers are responsible for securely packaging returned products and obtaining tracking information for the shipment. We are not responsible for returns that are lost or damaged while being shipped back to us.
Damaged, Defective, or Incorrect Orders
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery and include photographs of the product and packaging. We will review the issue and, when appropriate, provide a replacement or refund.
Non-Returnable Items
The following items are not eligible for return:
Opened or used skincare or body-care products
Items returned after the 14-day return period
Gift cards
Items marked as final sale
Products damaged after delivery due to improper handling or use
We reserve the right to decline a return that does not meet the requirements outlined in this policy.